Customer Reviews: Tool for Business Growth
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Just imagine 💭
A customer just left your salon, feeling all kinds of emotions 💕 Their head is full of fresh thoughts—maybe excitement, gratitude, or even a little disappointment. If you don’t ask them what they think right away, the chance to get real feedback will quickly slip away 🧊
But reviews aren’t just something you have to do. They’re a powerful tool to help your business grow 🚀
Reviews show what you’re doing well and where you can improve, build trust with customers, and have a real impact on your profit 💸
With DIKIDI, feedback goes from a simple formality to your secret for staying ahead of the competition.
Why Silence Is Dangerous
Most customers won’t say a thing if something bothers them. They’ll just walk away—no explanations, no second chance.
Automatic reviews change the game:
🔍 Growth insight – one comment can point out a problem you might’ve missed;
💙 Customer care – responding quickly to negative feedback can actually boost loyalty;
🤝 Building trust – customers see that you’re listening, that you care, and that you’re ready to meet their needs.
Automatic Review Request
Asking “Did you enjoy your experience with us?” is important, but it’s easy to forget in the middle of a busy day.
That’s where DIKIDI comes in 😉
- Right after each appointment, customers automatically get a notification asking them to leave a review.
- Their impressions are still fresh—so the feedback is honest.
- And you get regular reviews without any extra work for you or your team.
Share the Best Reviews
With DIKIDI, you can instantly share top reviews on social media. It’s free promotion — authentic customer feedback is far more persuasive than any ad.
DIKIDI Awards: A Chance to Be Among the Best
Another bonus — taking part in the DIKIDI Awards 🏆
The better your customer ratings, the higher your chances to become a top winner and get extra recognition. It’s more than just a prestigious title — it sends a strong message to customers that your service is truly top-notch.
*Note: The physical DIKIDI Awards certificate is currently only available to residents of Russia.
Review = Trust = Business Growth
Every review is more than just words. It’s a clue on how to improve and a sign of trust that brings in new customers.
With DIKIDI, the whole process is easy and automatic—from gathering feedback to sharing your best reviews 🙌
⚙️ To turn this on, go to “Settings” → “Notifications” → “Types of Notifications” → “Request for review.”
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