How to Inform Customers About Online Booking?
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You have enabled online booking in DIKIDI, but customers still book via direct messages or call at inconvenient times? Simply enabling online booking is not enough—you need to inform your customers and explain why it’s convenient.
How to Introduce Customers to Online Booking?
To ensure customers know about and start using online booking, remind them across different platforms:
🔹 Social Media – Add the booking link to your Instagram and Facebook profiles. Regularly post about it in stories and posts, letting followers know they can book in one click.
🔹 QR Code in Your Salon – Print a QR code and place it at the reception desk, near mirrors, or on business cards so customers can scan it easily.
🔹 Personal Recommendations – Receptionists and professionals should inform customers about the convenience of online booking.
🔹 Messages After Visits – Send the booking link via SMS or messaging apps along with a thank-you note for their visit.
Why Should Customers Book Online?
It’s essential not only to inform customers about online booking but also to explain why it’s beneficial for them.
1️⃣ Access to All Appointments Anytime
In the DIKIDI Online app, customders can view their upcoming appointments, reschedule, or cancel visits without calling or waiting for a response.
2️⃣ Chat with the Specialist
If customers have questions about a service or want to discuss details before the visit, they can message you directly in the app. This is more convenient than searching for your number or sending DMs on social media.
3️⃣ Bonus Account & Personal Discounts
Customers can track their accumulated bonuses, receive notifications about discounts, and participate in loyalty programs. This encourages them to book with you more often.
4️⃣ Always Up-to-Date Information
Customers see current prices and promotions in the app. You won’t need to manually send updates about new services or price changes — everything updates automatically.
The more customers know about online booking, the easier it is to manage your schedule! 📅✅
Promote the benefits of DIKIDI Online, make booking easy and automated—it will save you time and enhance customer service.
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